Five people touch every order. Each one gets a screen that makes their day shorter — not another system to fight.
Sees what staff can't: revenue, margins by channel, delivery-zone economics, settings, and the books. Marks a customer as a contractor once and wholesale pricing follows them forever. Exports everything with one click, because it's their business.
Takes a phone order with the same browse-and-cart the customers use — same pricing, same delivery quotes, same windows. "What's my total delivered?" gets answered while the customer is still on the line.
One queue on the yard computer: what's next, which pile, will-call or delivery, oldest first. Two taps — start loading, mark loaded — and inventory, texts, receipts, and the books all update themselves.
Loaded deliveries line up with their requested windows. Pick a driver, set a drive time, and the customer's phone buzzes with the ETA. Insights quietly compares estimated versus actual so the estimates keep getting better.
Orders from the truck, the job site, or the couch. Sees real prices and real delivery fees, tracks the order like a pizza, and never stands in line to hand over a credit card. Contractors get their pricing without asking.
Pilebase isn't generic retail software with a landscaping skin — the data model starts at the pile.
Mulch, soil, compost, and rock by the yard and ton — walk-ins, contractors, and a delivery truck that never stops in April.
Flagstone, boulders, pavers, and wall block by the piece, pallet, and ton — with weights that matter for every load.
The bulk side of the business gets real software instead of a notepad next to the register.
Road base, sand, and gravel with per-ton pricing, truck-trip quoting, and delivery zones that reflect what hauling actually costs.