Shipping in public

Every yard runs the latest Pilebase. Updates are part of the deal, not an upsell. Here's what's landed.

September 2026

What's new, linked from every page

Every page on pilebase.io now has a What's new link in its footer, to this list of what you can do now that you could not before.

Contractor quotes, picked up or delivered

A contractor with a trade account at your yard can price a materials list at their trade price, picked up or delivered to the job, and copy the total into their own estimate. A price you have not published shows as "call", never a guess.

A shorter staff menu, and search that finds pages

Each role gets a bar of up to five pages chosen for it, with every other page it can open under one More button. The search box finds pages as well as orders and customers, and only offers pages that login can open.

Limit what one person can do

From Logins & access, an owner can take specific abilities away from one person without changing their role. It only takes things away: to give someone more, change their role.

Dispatch suggestions

On Complete, each ready order on the dispatch board suggests a truck and driver, ranked by fewest trips, then shortest drive time, then earliest window, among trucks with a capacity in tons. Nothing is assigned until you press Dispatch.

Sell by the scoop, bucket or skip

Price a product by the scoop, bucket or skip once you say how many cubic yards one holds, and delivery, truck trips and weight all work from that size. Customers see the price per scoop on your ordering screen.

QuickBooks, connected with your own login, and one word taken off this site

You connect your own QuickBooks Online company from Settings, and from then on every order is written to it once its amount is final rather than when it is marked complete. That distinction is the point: a load that comes off the scale over your tolerance waits for you, and nothing is invoiced for a number that is about to change. Materials, delivery, fees and tax stay separate lines; a paid order books as a sales receipt and an unpaid one as an invoice; a refund or a chargeback flows through as a reversal; and a retry, a double-click or a duplicate delivery can never write a second invoice for one sale. If you run several yards you say at connect time whether they share one company file or keep one each. If your connection ever expires, the app tells you on the settings page and on every order, because a sync that stops quietly is worse than none, because you would go on believing the books were current.

And the correction, which belongs here as much as the feature. This site said “two-way QuickBooks sync”. It was never two-way and it is not now: orders go out to QuickBooks and nothing is read back from it. The word is gone from every page it was on, and the sentences that said an order books when it completes now say what actually happens, which is that it books when it settles.

August 2026

Will-call orders finish

A will-call used to stop at "loaded" and stay there. Now the counter marks it picked up when the customer drives off, so "Awaiting pickup" counts what is actually still sitting by the gate rather than everything you have ever staged. It is one button on the loader queue and on the order itself, in both plans, and a collected order stays on your unpaid list until it is paid: pickup moves the material, not the money.

The staff menu on a phone

At phone width the staff navigation was one strip that scrolled sideways, showing about four of the fifteen pages with nothing to say the rest were there. It is a menu button now, and every page is one tap away on a full-width row big enough to hit with a glove on.

A page that actually shows you the software

Every module we run for a yard (ordering, the loader queue, dispatch, the driver app, inventory, delivery pricing, payments and QuickBooks) is on one page again, module by module, with what each one does and does not do. It went missing when the site was restructured in August and nothing on the site had shown you the product since.

Faster on a job-site connection

Pages now compress on the way to you and reach first paint in one fewer network round trip, and the installable app no longer downloads several hundred kilobytes of data you didn't ask for while you're reading the first page. It matters most on a phone in a truck, which is where most of you open this.

Your yard's app, on their home screen

The ordering site now installs to any phone as a real app: your name under the icon, rendered in your brand color, no app store in the way. Staff and drivers install the same app, and the catalog stays browsable even where the signal dies.

Push notifications

Lock-screen notifications join text and email: staff hear the moment a web order lands, customers hear when the truck rolls, the load's ready, or the arrival time genuinely moves. Built on open web push, so no per-message fees.

The owner's side door

Your store now carries a quiet staff sign-in link, and once you're logged in, a "Your dashboard" shortcut rides along in the nav, so the same installed app that sells your mulch also runs your yard.

Photo material matcher

Customers snap a photo of material they already have and get the closest matches from your catalog, honestly labeled with confidence, one tap to add to the order.

Pin-drop delivery spot

Customers can drop a map pin on the exact spot the truck should dump. Drivers navigate to the pin, not just the street address.

Post-delivery reviews

Every receipt carries a one-tap review link. Ratings and comments land on your Insights page, and real reviews (first name and initial only) build social proof on your ordering site.

Driver day view

Drivers get their stops on their own phone: navigate, call, mark delivered. Driver logins are fenced hard: a phone left in a cab can't see anything but its own route.

Estimates that hold

Email a quote, customer accepts in one click. Prices lock for 14 days, so a Monday estimate survives a Tuesday price change.

Sales tax & service fees

Combined rate, per-product exemptions, taxable-delivery switch, and an optional card-fee pass-through. One calculation flows identically to cart, charge, receipt, and QuickBooks.

Back-orders & daily caps

Sold-out products can keep taking orders that load when restocked, and per-day delivery caps stop a Saturday from being promised twice.

July 2026

Delivery pricing v2

Fuel price input, per-material weight baselines, and rate calibration that compares your quoted fees against actual drive time, so zone sheets can graduate into data-backed rates.

Cancellations done right

Cancel refunds the card first, releases the stock and the delivery window, and emails the customer, in that order. It never leaves anyone charged for a canceled order.

Printable tickets & day-end report

A load ticket for the truck window and a one-page end-of-day: revenue, tonnage moved, deliveries completed, cash vs. card.

Auto-charge on completion

Card on file, charged the moment the order completes, booked straight into QuickBooks as a paid sales receipt. No stack of unpaid tickets by the register.

Spring 2026

The core

Customer ordering with real delivery quotes, the loader queue, dispatch with ETA texts, card payments, QuickBooks sync, contractor pricing, split loads, delivery zones and scheduling, price-sheet photo import, marketing attribution, and the Insights page that keeps estimates honest.

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